Staff appreciate 'being kept in the loop'

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Keeping workers well informed can lead to improved staff morale

Companies of all sizes should take the time to inform their employees regarding the present state of the business and its prospects for the future, as this is something that many workers respond extremely well to.

Gone are the days when staff would be content with being left in the dark about the company they are working for, as a growing need for transparency in all areas of business is being seen across the UK.

New research published by KPI dashboard software provider Geckoboard has revealed the extent to which workers want their bosses to be straight with them when it comes to the current position of the business.

The vast majority of respondents (81 per cent) said that the sharing of more information on the current financial position of the firm would be appreciated, while it would also be appreciated to know earlier about future plans and where the company is heading in the years ahead.

Meanwhile, 50 per cent of respondents agreed with the statement that being given access to this type of information has a positive impact on employee morale and productivity. Conversely, 80 per cent said they would likely feel betrayed by their company leaders if there was important information that was knowingly withheld from them.

Chief executive officer at Geckoboard Paul Joyce stated: "Without a clear and constant understanding of key company metrics, businesses and their employees are effectively driving in the dark without the headlights on.

"Managers who build a transparent culture will lead a more efficient team where team members are fully focused on the same goals as you.

"Providing team members with the right information in a clear way will not only boost staff morale, it should create an efficient culture by inspiring employees to take control of their own work and make decisions which save the business time and resources."

However, the way in which company leaders communicate this information can also have a significant impact on employee morale, as the research showed that when company updates are sent out via email they are often overlooked by busy staff.

Approximately half (45 per cent) of company bosses that do regularly update their workforce stated they email about what is happening within the firm, while 20 per cent said they use Excel spreadsheets - a medium that can be notoriously difficult for the layman to discern relevant insights from.

It is therefore advisable for businesses that wish to embrace a more transparent approach to company updates in the future to take the time to bring staff together and go through what is happening within their business in person.

Not only does this approach create a more inclusive and responsive atmosphere, it also provides the chance for workers to ask questions and get feedback there and then - something that many workers say they increasingly appreciate.